Bookmark Collection

CRM

CRM Reading Materials

Date Added to MERLOT:: January 7, 2007
Created by:: Ali Shawki Ahmed Shawki
License:

Collection Content

Six Ways to Make Sure Your Customers Love Your Company (Syllabus)
Connecting CRM systems for better customer service (Quiz/Test)
"17 Rules of the Road for CRM" (Syllabus)
Aberdeen Group Market Alerts (Quiz/Test)
QuickMBA/Marketing (Quiz/Test)