Bookmark Collection
Materials for customer service
Materials for customer service
- Date Added to MERLOT:
- March 27, 2020
- Created by:
- Kerri Shields
- License:
-
Share
Collection Content
-
-
Best Customer-Service Practices (Syllabus) -
The Ten Commandments of Great Customer Service (Quiz/Test) -
Virtual Customer Demonstrations (Quiz/Test)
-
The Experts Teach: Customer Care (Open (Access) Journal-Article)
-
The Experts Teach: Customer Care (Open (Access) Journal-Article)
-
Geek Squad Tech Support Number - Best Buy | Customer Service (Open (Access) Textbook)
-
Obtaining and Retaining Customers - Part II - Customer Retention (Open (Access) Journal-Article) -
-
Free CRM for the Individual Businessperson (Quiz/Test) -
Communication Skills (Open (Access) Journal-Article) -
-
Introduction to Public Communication (Open (Access) Journal-Article)
-
Communication for Business Professionals - Canadian Edition (Open (Access) Journal-Article)
